If
signing-up for your server products on a quarterly basis, you will
be required to prepay your account for the forthcoming 3 months
prior to service. You will receive a reminder e-mail, reminding
you to renew for a further period prior to expiration of the current
sign-up term. If you choose not to renew, your account will simply
expire. Where option is indicated as 'N/A', this means that the
quarterly payment option is not available to the respective product.
Yearly Hosting
Payment Option
If
signing-up for your server products on a yearly basis, you will
be required to prepay your account for the forthcoming 12 months
prior to service. You will receive a reminder e-mail reminding you
to renew for a further period prior to expiration of the current
sign-up term. If you choose not to renew, your account will simply
expire. Yearly hosting sign-up result in a substantial saving over
quarterly hosting.
Setup Cost
There
are no setup costs associated with any of our hosting plan. The
price we advertise is the price you pay.
2-hour
Account Setup
All
accounts are setup within 2-hours of receipt. You will then receive
a confirmation and welcome e-mail of your purchase including information
on products usage, access logins etc. within this 2-hour period.
30-Day
Money Back Guarantee
All
standard non-promotional hosting plan accounts signed-up for online
include our 30-Day No Quibbles Money Back Guarantee whereby we will
refund your hosting purchase if our services are not suitable to
your requirements. Please note that domain names, extra feature
orders and additional bandwidth are strictly nonrefundable nor transferable
as per the standard terms and conditions relevant to shared hosting
plan accounts.
Control Panel
Manage
all aspects of your account via an easy to use online control panel.
Configure email, view web-site visitor statistics, administer databases
and more. A context sensitive help resource is included to provide
you with further information and assistance on server configuration.
Client
Account Administration Area
All
accounts include a Client Account Management Area where account
users can manage their account products with access to domain name,
hosting plan account and extra feature expiry dates. Renewals can
be initiated from within the Client Account Administration Area
to ensure products remain valid and protected from public registration
due to expiry. Our Client Account Administration Area also sends
out frequent renewal reminders prior to any renewals becoming due
offering you that extra peace of mind of your service remaining
operational.
FreeBSD
4 Operating System
FreeBSD
is a highly stable and efficient UNIX operating system. FreeBSD
is a true UNIX platform making it far more secure and able to handle
loads greater than Linux type systems.
Windows
2003 Operating System
Microsoft's
high performance Windows 2003 operating system allows you to take
advantage of advanced Windows technologies including IIS6 supporting
Active Server Pages(ASP). The .NET Framework can also be added as
an additional cost feature
Multiple High
Capacity Connections
Internet
connectivity to your site is provided by multiple, diversely routed
optical fibre connections ensuring fast and dependable performance.
UPS
Multiple
uninterruptible power supplies (UPS) protect our network from power
outages and condition the power output to sensitive equipment. In
the event of a failure of the utility power, the UPS will immediately
take the load of all servers and network hardware, supplying uninterrupted
electricity from large batteries.
Storage Space
This
is the amount of disk-space storage area allocated to your account
to host your web-pages, databases and POP3 mailbox data(incoming
emails).
Data Transfer
(Included Monthly Allowance)
Each
time your site is accessed, data is transferred across the internet.
Data transfer can be monitored in real-time via your control panel.
Should you exceed your limit, extra data transfer, if required,
can be ordered at a cost of £5.50/250MB via the Client
Account Administration Area.
Should you choose not to purchase additional data transfer, your
account will be suspended until the new months data transfer allowance
becomes available at no cost to the account holder at which point
the account will be reinstated.
POP3 Mailboxes
A
POP3 mailbox is essentially a password protected area where mail
is stored until you are ready to read it using a mail client such
as Microsoft Outlook. You can create a mailbox for each person or
department in your organization.
Multiple Recipient
Addresses(MRA's)
A
multi recipient address(MRA) enables a single email message to be
delivered to multiple recipients in your organization. MRAs are
ideal for distributing staff bulletins and memos quickly and efficiently.
Autoresponders
Autoresponders
reply to incoming email instantly and automatically. You can set
and change the text of the reply and the trigger address whenever
you like. Autoresponders are ideal for customer service or informing
people when you are away.
Default Routing
Any
mail sent to an address at your domain which is not specifically
defined as a Mailbox, Forward or MRA will be routed according to
the rule you define on the Default Routing page. This is sometimes
referred to as a 'catch-all' email address.
FTP-Server Access
File
Transfer Protocol(FTP) can be used to update your web-site files
24-hours a day. An alternative method is to use Microsoft's FrontPage
Software where the relevant extensions are supported and installed
on the account. All Unix server accounts include FrontPage 2000
Server Extensions as standard whereas Windows Server accounts support
FrontPage 2002 Extension as an extra feature options.
Catch-all Email
Any
mail sent to an address at your domain which is not specifically
defined as a Mailbox, Forward or MRA will be routed according to
the rule you define on the Default Routing page. This is mostly
referred to as a 'Default Routing'.
Unix FrontPage
2000 Server Extensions(No Additional Cost)
FrontPage
2000 extensions are installed on our Unix web servers. This allows
you to take advantage of the dynamic features and publication wizard
in Microsoft's web page authoring software.
Unix CGI Scripting(Perl
5.005_03 + C)
CGI
scripts are small programs that run on the server to add interactivity
to your site, Your account is equipped with its own CGI directory,
allowing you to install and develop your own CGI scripts. All Unix
accounts support cgi scripts written in Perl and precompiled C.
Windows CGI
Scripting(ActivePerl 5.005_03)
CGI
scripts are small programs that run on the server to add interactivity
to your site, Our Windows servers run the latest version of Active
Perl allowing you to install and develop your own Perl CGI scripts.
Active Server
Pages(ASP)
Active
Server Pages (ASP) is a server side scripting technology, which
can be used to easily build dynamic web pages. Our Windows 2003
servers run Internet Information Server (IIS) 6, offering full support
for ASP version 3.
XMLHTTP
Components
The
XMLHTTP components of the XML Parser have been activated.
MS
Access Databases
Microsoft
Access Databases can be placed on our Windows 2003 servers for use
with your ASP and ASP.NET pages.
DSN-less
Database Connections
DSN
less connections are faster and more efficient than ODBC connections
since they avoid the need for a registry lookup, for this reason,
ODBC connections for Access databases are not supported.
Standard
ASP Components included with IIS6
All
ASP components included as standard with IIS 6 including CDOSYS
are available.
Extra
ASP Components installed
CDONTS
(version 6), Jmail (version 4.2), ASPEmail (version 5.0.0.2), ASPUpload,
ASPJpeg (version 1.3), ASPTear (version 1.5), DIWhoIs (version 1.1).
If you would like additional commercially available components registered
on your server we can normally meet this requirement provided you
reimburse or contribute to any licensing costs incurred and we feel
that the component will benefit other users, please contact us for
more information. Components written by yourself cannot be installed
on the server.
Dynamic
Domain Forwarding
Display
your park page at a domain name or forward all requests to it elsewhere
such as free web-space offered by your ISP. Includes full email
facilities.
Unix Free CGI
Scripts Included
There
are a number of CGI scripts offered free of charge which you can
install automatically using the CGI Scripts page. Scripts currently
available along with documentation regarding their use are Counter,
Whois, Redirect and Guest Book.
Server Side
Includes(SSI)
Server
Side Include (SSI) commands are executed by the server as it parses
either your html or ASP file.
PHP4.3.2 (CGI
version including GD Library)
PHP
is a powerful server side scripting language ideal for the creation
of dynamic data driven web sites. The latest release, namely version
4, is installed on our servers.
Webmail
Read
and send email messages using a browser based email client. Webmail
is ideal for accessing your email when away from your office or
in the absence of your regular email client.
SMTP-Server
Enables
you to send email out from a mail client such as Microsoft Outlook.
Our SMTP servers support SMTP-AUTH enabling you to send mail through
our servers regardless of how you connect to the Internet. You can
however still make use of your ISP's SMTP-server if required at
any time.
mySQL + mySQLAdministrator
mySQL
is a powerful database engine designed to provide fast access to
stored data. Data from your database can be accessed via any of
the supported scripting languages. You can administer your mySQL
database using mySQLAdministrator which is provided in the Control
Panel.
PGP Encryption
Store
and handle sensitive data such as credit card information in an
encrypted state. Encrypt email such that only you can read it.
WAP enabled
Serve
information to people on the move via Wireless Application Protocol
(WAP) enabled devices.
Passworded Folders
Restrict
access to certain areas of web sites, configure as many usernames
and passwords as required. Applications include sites where membership
is required to view certain content or the creation of an extranet.
Graphical Usage
Statistics
View
real-time usage statistics for your web sites, see how many people
are visiting your sites, where they come from, what search keywords
they use to find you and more. You are able to access statistics
for your web-site via your control panel.
Custom Error
Page
Replace
the standard uninformative error responses of your virtual server
with a customised page of your choice. This encourages visitors
to stay on your site when an error occurs.
Search Engine
Submission Tool
Submit
your sites to some of the worlds major search engines with one click,
enabling your customers to find you on the Internet.
Error Log Access
The
Error Log page displays the last 20 lines of your virtual server
error log. This information is useful for solving problems with
your site. Errors logged range from missing files to debugging information
for your scripts.
24-hour Unlimited
Email Support
All
our shared hosting plans include 24-hour free unlimited technical
support relating to the server environment. Our service level indicates
that all support requests are responded to within 24-hours, however,
this is a worst case scenario. Generally all support requests are
responded to within 2 hours of receipt.
Windows 128bit
shared SSL(Extra Cost Feature)
SSL
(Secure Socket Layer) allows the collection of sensitive data such
as credit card information from browsers via a strongly encrypted
connection.. As
an additional cost feature to compliment our Windows 2003 Hosting
Plan, the 128bit shared SSL can be ordered at a cost of £17.50
per year per installation. Please note that once ordered, no refunds
can be allowed.
Extended
Log File Access(Extra Cost Feature) - NEW
Each
time your site is accessed, the web server logs information regarding
the hit to a file. Data stored includes the date and time, the files
downloaded, the referring site and information about the user's
computer. In
circumstances where standard graphical statistics do not fulfil
your needs, you may enable the storage of log files for your account
by ordering an Extended Log File Access installation for this purpose.
The web server will retain log files for the past 14 days enabling
you to download them for analysis using your own software. Extended
Log File Access can be added to your account at a cost of £24.50
per year.
Spam
Bounce Protection(Extra Cost Feature) - NEW
Youll
probably be familiar with the twin menaces of email borne viruses
and unsolicited email, commonly referred to as spam. Youll
understand the annoyance caused by that avalanche of junk email
which somehow finds its way uninvited into your inbox, destroying
the efficiency of your email system, consuming expensive bandwidth
and wasting your valuable time. Spam
Bouncer is a unique product utilising advanced technology to rid
your inbox of irritating spam and harmful viruses. You no longer
have to download and filter junk messages, saving your time and
bandwidth. Spam Bouncer operates
on our powerful mail server cluster, every email destined for your
mailbox is scanned and tested by a number of different processes
at the point of entry into our network. Each positive test assigns
a weighted score to the incoming message. The final score is used
to determine whether or not the message is spam.This scoring system
combined with the quantity and diversity of tests performed means
that unlike most competing products, the likelihood of Spam Bouncer
incorrectly identifying a message as spam is negligible and makes
it nigh on impossible for spammers and virus writers to craft their
messages to bypass the filters. From
the moment you activate Spam Bouncer on your mailbox you can expect
to see all virus bearing mail and upwards of 98% of unsolicited
mail eradicated from your inbox. However you can tune the sensitivity
of Spam Bouncer, add addresses and domains to your black and white
lists as well as configure the handling of messages identified as
spam to create a perfect solution tailored to your needs..
Spam Bouncer can be added to your account ata cost of £35.00
per year.
FrontPage 2002
Server Extensions(Extra Cost Feature)
FrontPage
2002 extensions are installed on our Windows 2003 web servers. This
allows you to take advantage of the dynamic features and publication
wizard in Microsoft's web page authoring software. As an additional
cost feature to compliment our Windows 2003 Hosting Plan, the server
extension can be ordered at a cost of £17.50 per year per
installation. Please note that once ordered, no refunds can be allowed.
Also, FTP-access is not available simultaneously when the server
extension are installed on an account,
ASP.NET
Framework (Extra Cost Feature)
Microsoft
.NET is a suite of software technologies for quickly building and
deploying, fast and reliable, interconnected web applications. The
rich class library of the .NET framework means features which were
once difficult to implement can now be added in just a few lines
of code. ASP.NET enables you to harness the power of the Microsoft
.NET framework in your web site pages. As
an additional cost feature to compliment our Windows 2003 Hosting
Plan, the .NET Framework can be ordered at a cost of £24.50
per year per installation. Please note that once ordered, no refunds
can be allowed.
MS SQL 2000 Database Server -
100MB (Extra Cost Feature)